Frequently asked questions

Whether you’re just beginning your research about retirement lifestyles, or you’ve been looking into this for a while now, you’re sure to have a few questions. Below are some of the most frequently asked questions we get about Independent Retirement Living in general and Garneau Hall Retirement in particular. If you don’t find what you’re looking for, don’t hesitate to contact us — we’re here to make your life easier in any way we can.

  • Yes. VRS Communities has 11 seniors communities across BC and Alberta, including:

    Lakeside Gardens in Nanaimo

    Ross Place in Victoria

    Pacific Carlton in White Rock

    Sunnyside Manor in White Rock

    Orchard Gardens in Kelowna

    Sunshine Ridge in Osoyoos

    Silver Springs in Vernon

    Charles Manor in Penticton

    Andover Terrace in Salmon Arm

    Shuswap Lodge in Salmon Arm

    Garneau Hall in Edmonton

  • Garneau Hall is an independent and assisted living residence for self-directed living, providing rental accommodation with services and amenities for seniors who can live independently with minimal to moderate support.

    Long-term care facilities are designed for people who require the availability of 24-hour nursing care and supervision.

  • Garneau Hall chefs use the freshest, highest quality ingredients around. We pride ourselves on our high standard of quality cooking, prepared from basic ingredients. This is your home, and you deserve the best.

  • Garneau Hall offers a wide variety of activities and our objective is to provide life-inspiring activities and events that will benefit our residents in every aspect of living. Coordinating opportunities for residents to discover purpose and passion through participating and volunteering, enriching their lives as well as those they serve.

  • While market rents at a retirement residence may vary by location and suite size, Garneau Hall offers an affordable and enriching lifestyle. All-inclusive One Bedroom Suites start at $2,575 per month. There are no expensive buy-in fees or long-term leases. Our agreements are all on a month-to-month basis, so we can prove ourselves one day at a time, month after month, year after year.

    Please download our free expense calculator worksheet to assist.

  • Garneau Hall is pleased to provide a state-of-the-art wireless emergency response system. Should you require assistance during a medical emergency, our staff can respond immediately and dispatch the appropriate help you need 24/7.

  • Garneau Hall encourages residents to make their living space their own. When you furnish your suite with your décor and furniture you will be welcomed into a suite that you can call home. 

  • Our community welcomes furry friends, including those that bark and purr. For complete details, please contact our Sales Manager.

  • The Short Stay Program is a trial stay option that may be suitable for older adults and families who wish to learn more about retirement living and how seniors engage with these environments, including living arrangements, dining options and activities. We also provide respite/convalescent stays. For more information, please contact our Sales Manager.

  • Meals

    • Three home-cooked meals daily prepared by our Red Seal Chef
    • Snacks & refreshments offered in the Great Room and Fireside Lounge

    Common Areas

    • Libraries and reading room
    • Wellness and exercise rooms
    • Landscaped gardens with pergola, patios and fountains
    • Multi-purpose activity and games rooms

    Suites

    • Ensuite bathrooms with walk-in shower
    • Kitchenettes have microwaves and refrigerators
    • Basic Phone & Cable, Internet and individual thermostat
    • One Bedroom Suites have in-suite storage room
    • Fire alarm, sprinkler system, smoke detectors and emergency lighting

    Comfort and Convenience

    • Secure, underground parking
    • Complimentary laundry facilities
    • Smoke free environment, air conditioned common areas
    • Daily safety checks, weekly housekeeping and linen services
    • 24-hour staffing and emergency response

    Recreational Programs, Activities and Services

    • Daily social, cultural, educational and recreational activities
    • Exercise, fitness and wellness programs
    • Creative pursuits (arts and crafts, knitting, painting and drawing)
    • Worship services

    Utilities

    • Hydro, gas, water, and basic phone & cable

“It’s always a pleasant surprise when my expectations are exceeded. And over the past year, Garneau Hall has FAR exceeded them. The staff’s commitment to protecting and taking care of the residents through the Covid-19 pandemic has left me humbled. The staff's timely, personal updates, month after month, has left me in awe of how they have selflessly dedicated themselves to helping me cope with the worry, concern and distancing from my Mom. Detailed e-mails combined with frequent telephone calls left me with no questions - and no doubts - that matters were being handled superbly. Chatting with Mom through regular, staff-assisted FaceTime/Zoom calls was especially wonderful - and made Mom’s day, every time. The lengths the staff went to, to help make Mom’s 92nd birthday an extra special event was …..well, there are no words.

In September of 2015, Mom moved to Garneau Hall. And it’s not her apartment or the food or the activities that make it special (although they’re all great!). It’s the people who have taken care of my Mom when I can’t be there. It’s Lyle who tirelessly lobbied to get the Covid-19 vaccination for all the residents at the earliest possible moment. It’s Brenda who’s been there for my Mom - and me - since Day One. It’s Andrea, who's spent extra time on the phone with me when she’s got many, many more calls to make to other families. It’s these people, like Brodey, Eric, Samantha, Geraldine and many more, who make me sure that Mom couldn’t possibly be in a better place.
So, thank you. Peace of mind: Priceless.”

–Elizabeth

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